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Privacy Policy

Last Updated: June 2026

Introduction

MateandTalk ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you create an account, including your name, email address, and other information you choose to provide.

Account Information: When you create an account, we collect your username, email address, and any other information you provide during registration.

Payment Information: If you purchase a subscription, we collect payment information through our third-party payment processor. We do not store your complete credit card information on our servers.

Usage Data: We collect information about your use of our services, including your learning progress, quiz results, achievement unlocks, and other activity data.

Communications: We may collect information when you communicate with us, such as when you send us emails, participate in community discussions, or provide feedback.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our services
  • To process transactions and send you related information
  • To send you technical notices and support messages
  • To respond to your comments, questions, and customer service requests
  • To monitor and analyze trends, usage, and activities
  • To detect, prevent, and address technical issues and fraud
  • To fulfill our obligations and enforce our rights under our Terms of Service

Information Sharing

Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.

Authentication Services: We use Clerk for user authentication. Please review Clerk's privacy policy for information about how they handle your data.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to data portability

To exercise these rights, please contact us at mateandtalk@gmail.com.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

mateandtalk@gmail.com